Telecom Network Reliability: A Fibercom Use Case
Project Timeline: May 2025 – March 2027
Client Industry: Telecommunications
Why Outside Plant Maintenance Matters
As the demand for uninterrupted, high-speed internet continues to surge, telecommunications providers must ensure their infrastructure remains robust and resilient. To meet this challenge, one of the Philippines’ largest telcos partnered with Fibercom to deploy a full-scale Outside Plant Maintenance (OSPM) program.
This strategic initiative combines preventive fiber maintenance, corrective fault resolution, and disaster recovery planning — all designed to maximize uptime, support SLA commitments, and protect network integrity nationwide.
The Challenge: Keeping a Nationwide Fiber Network Reliable
The client faced a critical need to:
Reduce network downtime
Respond quickly to fiber cuts or failures
Eliminate service disruptions
Deliver a consistent and positive customer experience
They required a long-term partner who could not only react swiftly but proactively maintain and secure their outside plant infrastructure across geographically diverse areas.
Fibercom’s Solution: End-to-End Fiber Network Maintenance
Fibercom provided a Full Turnkey OSPM solution — covering everything from design and implementation to ongoing 24/7 maintenance support. Our service is tailored specifically for telecom-grade environments, ensuring nationwide fiber connectivity remains dependable and disruption-free.
Key Services Delivered
Preventive Maintenance
Routine inspections of aerial and underground fiber
OTDR testing and splice point audits
Early detection of degradation before failure occurs
Corrective Maintenance
Rapid response to service-impacting issues such as fiber cuts, signal loss, or hardware failure
Root cause analysis and implementation of permanent fixes
Disaster Recovery Planning
Deployment of redundant routes and backup infrastructure
Use of mobile splicing kits and backup power systems for swift service restoration during emergencies or natural calamities
Scope of Engagement
Full Turnkey (Supply + Implementation)
Managed Services
Maintenance and Support
Consulting / Presales Design
Key Benefits of Fibercom’s OSPM Services
Increased Network Availability
Continuous uptime ensures business continuity and satisfied subscribers.
Faster Restoration Times
SLA-driven response speeds and expert field teams reduce downtime significantly.
Lower Operational Costs
Proactive monitoring helps avoid expensive emergency repairs and minimizes unplanned outages.
Stronger Customer Loyalty
Consistent, high-quality service improves customer satisfaction and retention.
Technologies and Tools Used
Fibercom leverages a comprehensive toolset to support its OSPM operations:
Fiber Optic Infrastructure: Aerial and underground cables, closures, splice points
ODN Components: Optical distribution frames (ODFs), 1:8 and 1:16 PLC splitters, fiber termination boxes
Testing & Repair Equipment: OTDRs, fusion splicers, fiber scopes, power meters
Network Monitoring Systems: U2000, NetAct for real-time visibility, fault alerts, and SLA tracking
Emergency Response Infrastructure: Mobile restoration kits, backup generators, uninterruptible power supplies (UPS), and alternate routing
Real-World Deployment
Fibercom’s OSPM teams are active across multiple Philippine regions. Field photos and project snapshots are available upon request to showcase the real-world execution of this program.
Partner with Fibercom to Future-Proof Your Network
Reliable fiber doesn’t just install itself — it’s built and maintained by a partner who knows the terrain, the technology, and the urgency of uptime. Let Fibercom help you achieve network resiliency with proven Outside Plant Maintenance solutions.
Contact us today:
info@fibercomtelecoms.com